Privacy Policy
Last updated on 10 Mar 2026
ScreenTickr (“we”, “us”, “our”) provides a web application that allows parents to create routine and reward charts to help children earn screen time in a structured and positive way.
We are committed to protecting your privacy and handling personal information in accordance with applicable privacy laws, including the Australian Privacy Act 1988 (Cth).
1. Information We Collect
1.1 Account Information
Parent name
Email address
Password (handled and stored securely by Firebase Authentication using industry-standard hashing; we do not store your plaintext password)
1.2 Child Profile Information
First name or nickname
Routine task data
Reward and screen-time tracking data
We do not require children to create accounts.
1.3 Usage Data
Device type
Browser information
IP address
Pages visited
Interaction data
1.4 Support Communications
If you contact support, we collect:
Your email
Message content
2. How We Use Your Information
We use information to:
Provide and operate the ScreenTickr app
Authenticate users
Track routines and rewards
Improve app performance
Provide customer support
Send service-related emails (e.g., password reset, welcome emails)
We do not sell personal information.
3. Children's Privacy
ScreenTickr is designed for use by parents.
Parents may create child profiles within their account. Children do not create independent accounts and cannot directly provide personal information to us.
We rely on parental consent for any child-related information entered into the app.
4. Third-Party Services
We use trusted third-party providers, including:
Firebase (Google) – authentication and database hosting
Vercel – hosting infrastructure
Email service provider (Resend) – transactional emails
Analytics provider (if applicable)
These providers may process data on our behalf in accordance with their own privacy policies.
5. Data Storage & Security
We use industry-standard security measures including:
Encrypted connections (HTTPS)
Secure authentication via Firebase
Access controls and monitoring
No system is 100% secure, but we take reasonable steps to protect your information.
6. Data Retention
We retain personal information for as long as your account is active.
You may request deletion of your account by contacting support@screentickr.com.
Upon deletion:
Account data will be permanently removed from active systems
Some backup copies may remain for a limited period
7. Your Rights
You may:
Access your personal information
Request correction of inaccurate data
Request account deletion
Contact: support@screentickr.com
8. International Data Transfers
Your data may be stored on servers located outside Australia (e.g., Google Cloud infrastructure). By using ScreenTickr, you consent to this transfer.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.